Proudly supporting and promoting British Country Music on-line 24 hours a day
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Proudly supporting and promoting British Country Music on-line 24 hours a day | About Us M J Music are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at admin@mjmusicshop.co.uk |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept Visa, Mastercard and most Debit cards. We also accept cheques via mail order and if you prefer not to order on the internet, you may fax us your card and delivery details. (see order form on site) If you need help just give us a call.We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on album detail pages or on the website, which may contain technical inaccuracies or typographical errors. However, this provision does not affect your statutory rights and remedies. We shall have no liabilities to you for any failure to deliver your purchase or any delay in delivery which is due to any act of God, war, strike, lock-out, industrial action, fire, flood, drought, tempest, or any other event or circumstances beyond our reasonable control. Please Note: We withold the right to decline or rescind any order and make a full refund of your payment.Non-acceptance of an order may be a result of one of the following: The product you ordered being unavailable from stock. Our inability to obtain authorisation for your payment. The identification of a pricing or product description error . You not meeting the eligibility to order criteria set out in the main Terms and Conditions. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in <2> business days . International orders are generally received in under <7> days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges No VAT is added or charged |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption provided by Worldpay software. They are only decrypted after they reach the computer belonging to the credit card clearance company. They are not held in clear text on any web site. |
| Guarantee Customers have the right to cancel an order within 7 days of receipt of goods. However, products must be returned in their original condition. A refund will normally be made within 14 days of receipt of goods.The above statements are not intended to interfere with your statutory rights as a customer. |
| Reaching Us If you need to reach us, please E-mail us on admin@mjmusicshop.co.uk, Tel/Fax: (44) 1553 617546 or write to us at Oasis, 139 High Road, Islington, King's Lynn, Norfolk, PE34 3BH United KingdomOur standard office hours are Monday to Friday 9.30am to 5pm. If no one is available to take your call please leave a message repeating your number carefully. |
| Privacy Policy M J Music do not disclose any customer information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, we may occasionally update you on news and special opportunities. No credit card details are either transmitted to or held on our website.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns PolicyRefunds Policy: Refunds will be given at the discretion of the Company Management'Cancellation: You may cancel your order by informing us of this in writing any time up to seven days from the day after the day of delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier. Returned goods are to be accompanied by a note showing your name, the date of order and the order number, and should be forwarded to Returns Dept at the address below. Due to the nature of the product we sell, we only accept returns if the complaint results either from an error made by us or from a defective item. To make a return, please give the reason for the return and wrap the package securely. Then send it to Returns Dept at the address below: We will replace any faulty C.D.'s. Please contact us before returning a C.D. You will have to return it in pristine condition. We will only send a replacement once we have received the faulty C.D. and checked it. We can only replace faulty C.D.'s with the same item as returnedYou must return the damaged or defective product and this must be received by us within 30 days of delivery to you. You will not be charged any additional shipping or handling fees for replacement shipments. |
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Proudly supporting and promoting British Country Music on-line 24 hours a day
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